Policies

Privacy Policy

We at Happy Valley Toys value our customers' privacy and guard that information with great care. We will never share your information with third parties. All information gathered is used for the purpose of order fulfillment. If you have signed up for our email newsletter, we will use that information to customize promotions that you may be interested in. You can opt-out at any time.

Security

Your shopping experience at HappyValleyToys.com is 100% safe and secure. We utilize SSL encryption when gathering credit card data.

Returns

We will accept returns of un-opened items for up to 30 days from the purchase date. We cannot accept returns for goods that have been opened or products that have broken seals.

We are not responsible for shipping costs incurred by customer when sending items back to us.

IMPORTANT: All returns will require a return authorization code. To obtain your code, please email us the following information (Name, Order Date, Product Purchased) and we will email you a Return Authorization Code and details of where to send your return.

*** Items returned without authorization codes will be refused and a credit will not be issued.

*** We reserve the right to charge a 10% re-stocking fee on all returned merchandise.

Shipping

Most orders ship within 24 hours of purchase (not including weekends).